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The Milton Keynes Crisis Recovery Service aims to provide support for individuals in mental health crisis who would like to address their immediate mental health needs, as well as manage their wellbeing in the long term.

This service will enable an individual in mental health crisis to work on a one-to-one basis with a Mind BLMK Crisis Recovery Support Worker. Individuals will be supported to help understand why they may feel in crisis at times, and to work on how to make positive change and find solutions to manage their longer-term wellbeing and increase their resilience.

What support is available?

Once on the service individuals will receive up to 6 x 1 hour weekly sessions with the Crisis Recovery Support Worker. During sessions individuals will work collaboratively with the Crisis Recovery Support Worker to:

  • Explore the situation and factors affecting their mental health
  • Produce a personalised action plan to address their immediate and longer-term needs in line with their mental health priorities
  • Develop skills and tools to help restore and maintain their emotional wellbeing
  • Take practical steps to reach their goals
  • Find solutions to overcome any barriers
  • Address wider issues affecting their mental wellbeing including debt, poor housing, unemployment, loneliness and caring responsibilities
  • Build knowledge, skills, confidence and resilience
  • Build knowledge of local activities and community services and develop confidence to access them
  • Safely and sustainably exit the service, equipped with the knowledge, tools and resources to help prevent future crisis

Who is eligible for the service?

To be eligible to access the service an individual must be aged 18+ and live in Milton Keynes.

Individuals will be seeking support to help develop solutions that address the factors causing their mental health crisis.

Who can refer into the service?

Individuals can self-refer or be referred by a third party such as GP, friends and family or other services. Referrals can be made by completing the digital form on our website, accessed by the ‘get support’ button. Alternatively, you can email: [email protected] or call 0300 330 0648. 

Once the referral is processed the individual will receive initial contact from our Crisis Recovery Support Worker, who will: 

  • Share information about the service
  • Conduct a triage to ensure this is the right service to meet needs
  • Conduct a risk assessment
  • Book the first appointment
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