This Statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Mind BLMK is committed to protecting the privacy of its data subjects by handling data it collects in a safe and responsible way.
Mind BLMK will collect and process personal data and sensitive personal data.
Personal data only includes information relating to living individuals where they can be either:
Sensitive personal data is a type of data that reveals or concerns an individual’s:
The personal data we collect will depend on the purpose for which it is collected and may include:
The sensitive personal data we collect includes:
Mind BLMK collects this information so it can comply with its legal and health and safety obligations as well as the following:
There are 6 grounds for lawfully processing personal data. These are:
Mind BLMK may process the data it collects on the following basis/bases:
With regards to processing special category data Mind BLMK processes the information on the grounds of consent, contract and legal obligation as well as the following conditions under Article 9 of the UK General Data Protection Regulation (UK GDPR):
Mind BLMK follows the UK GDPR rules on data retention. This means it:
Mind BLMK have a Records Management Policy which can be provided on request. This has further details about Mind BLMK’s data retention procedure.
Mind BLMK may share data internally with relevant departments such as the HR team, managers or supporting staff. However, this will only be done if it is required.
There may be occasions where Mind BLMK shares data it has collected with third parties. These instances may include but are not limited to:
As we receive funding from the NHS for some of our services, we are required to provide information to NHS digital via the Mental Health Services Data Set (MHSDS). To find out more about this, please visit https://www.nhs.uk/your-nhs-data-matters/. If you would like to opt out of this, please ring NHS Digital Contact Centre on 0300 303 5678.
Mind BLMK regularly shares data with third parties outside of the organisation. To ensure that data is processed and properly retained we have a formal agreement, called an information sharing agreement (ISA) which sets this out. This includes:
Where necessary, Mind BLMK, may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. For further information or to obtain a copy of the appropriate safeguard we use, please contact us using the contact information provided below.
Mind BLMK is obligated to inform data subjects of their data protection rights. Data subjects have the right to:
Please note, some of these rights only apply in certain circumstances, where a right does not apply, we will communicate the reason to you. We may need to request specific information from you to confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure your personal data is not disclosed to any person who has no right to receive it. We will respond to legitimate requests within one month. Occasionally it may take longer than a month and where this is the case, we will notify you and keep you updated.
If you wish to exercise any of these rights, or if you wish to make a complaint to complain about how Mind BLMK have handled their personal data, you should contact Mind BLMK’s Data Protection Officer. Their contact details are:
Phone: 0300 330 0648
Email: hq@mind-blmk.org.uk
Post: Mind BLMK, The Rufus Centre, Steppingley Road, Flitwick, Bedfordshire, MK45 1AH
If data subjects remain unhappy with how Mind BLMK used their data after raising a complaint with Mind BLMK, they can complain to the Information Commissioner’s Office.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
The ICO’s helpline number is 0303 123 1113 or you can make a complaint online.
How we use cookies
We use cookies and similar technologies (also known as tags, pixels, beacons and floodlights) on our websites to:
This policy refers to both ‘cookies’ and ‘similar technologies’ as cookies. You can accept all the cookies that we use by clicking on the ‘Accept all’ button on our cookie banner. If you’d rather decide what cookies are set, you can choose by clicking on ‘Manage cookies’ on our cookie banner. You can opt out of all our cookies (except the strictly necessary ones) by clicking the ‘Reject all’ button on our cookie banner. You can also find out how to control and delete cookies in your browser. If you choose to refuse all cookies, our website might not work as well.
What are cookies?
Cookies are small text files. Websites you visit will place cookies on your computer, phone or other devices. They don’t store or collect information about you (like your name). But they’ll collect information related to:
Cookies are widely used to make websites work better for visitors. And to give information to the owners of the site.
What are tags?
We use tags to transfer data from our users to external sources like Facebook. We use them to track:
We use this information to monitor how well our digital adverts are doing.
How do we use cookies on our websites?
We use cookies on the websites to:
We also use cookies to make sure we keep your information confidential and secure as you move through secure or password-protected areas of our website. Some of the cookies that we use are Session Cookies. These are deleted when you close your browser. Others stay on your browser or device until they expire or until you delete them from your browser history. These are known as Persistent Cookies. All cookies have an owner. You can identify the owner by looking at the domain. The domain is the company or website name in the cookie. Cookies can be first-party. This means they’re owned by the website who set them. Or they can be third-party. This means they’re not owned by the website who set them. We use both first-party and third-party cookies on our websites. If you haven’t given us permission to set cookies through the cookies banner, we can’t track your visit and how you got here. If you visit our website using a different device or browser in the future, you’ll need to set your cookie preferences again.
Types of cookies we use
Below is a list of the main cookies we use on this website. The categories we use are based on the International Chamber of Commerce’s Guide for Cookie categorisation.
A cookie is a small piece of data (text file) that a website asks your browser to store on your device. It does this to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies.
We also use third-party cookies – which are cookies from a different website domain – for our advertising and marketing. We use the cookies listed below.
Strictly Necessary Cookies
We need these cookies for the website to work properly. This means we can’t switch them off. They’re only set when you take certain actions – like setting your privacy preferences, logging into our sites, or filling in forms. You can set your browser to block these cookies, but this will mean our website won’t work as well.
Performance Cookies
These cookies allow us to count the number of people visiting our website and see where they’re coming from. This helps us to measure and improve the performance of our website and our digital ads.
They help us to:
If you don’t allow these cookies, we won’t know when you’ve visited or how you’ve reached our website. This means we won’t be able to monitor how well our digital ads or website are doing.
Personalisation Cookies
We use personalisation cookies to track the pages you visit on our websites. We track these so we can suggest relevant content based on the pages you’ve previously visited. If you don’t allow these cookies, you’ll get a less personalised experience on our websites.
Targeting Cookies
“Targeting Cookies” are used by our advertising partners (e.g. Facebook) to collect information about how you use our website (including visits to our information pages) and show you associated adverts on other sites. The information that’s been used to build that profile may also be used to find other people with similar interests to yours so that our adverts can be shown to them too. No directly identifiable personal information is shared with our advertising partners e.g. details such as your email address), but information that uniquely identifies your browser and internet device will be shared. If you do not allow these cookies, you will experience less targeted advertising.
Third party cookies
So we can make improvements to our websites, take steps to ensure that our online advertising is cost effective, and provide you with content and ads that we think you’ll find interesting, our sites place cookies which are owned by third-party suppliers. Further details about the main suppliers that we use and links to their privacy information is provided below:
We use Google’s Marketing Platform cookies so that we can measure the impact of our digital advertising campaigns. This helps us to ensure that the money we spend on digital advertising is cost-effective. They also help us to serve adverts to people who have visited our websites and control the number of times that a website visitor sees an advert. We use Google Analytics cookies to help us measure how visitors use our websites. This helps us to improve peoples’ experience of using our sites and measure the effectiveness of our digital advertising campaigns.
Meta
We use Meta cookies so we can collect and send information to Meta about actions taken by visitors on our website. We also use Meta cookies to measure the effectiveness of our Meta ad campaigns which, in turn, helps ensure that we’re using our resources effectively.
Meta uses this information to provide services to us and also for further processing for its own business purposes. We and Meta are joint controllers of the processing involved in collecting and sending your personal information to Meta using cookies and similar technologies as each of us has a business interest in Meta receiving this information. The services we receive from Meta that use this information are delivered to us through Meta’s Business Tools. These tools allow us to target advertising to you within Meta’s social media platforms by creating audiences based on your actions on our website and allow Meta to improve and optimise the targeting and delivery of our advertising campaigns for us.
Our relationship with Meta. As we are joint controllers with Meta for certain processing, we have:
Meta also processes, as our processor, personal information that we submit for the purposes of matching, online targeting, measurement, reporting and analytics purposes. These services include processing carried out on the platform when they display our advertisements to you in your news feed at our request after matching contact details for you that we have uploaded to them. These advertisements may include forms through which we collect contact information you give to us.
Further information. The Meta company that is a joint controller of your personal information is Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA in the UK. For further information regarding Meta and their use of your personal information, please see:
Managing cookies
You can control which cookies are set by clicking on ‘Cookie Settings’ on our cookies banner. You can amend your settings or withdraw your consent for cookies at any time by revisiting this policy and clicking on the ‘Manage my settings’ button below.
This notice will be reviewed regularly to ensure Mind BLMK continues to comply with the law. Any changes will be communicated via our website and links to the Notice on our website in our recruitment and referral forms.
MindLine Trans+ is a confidential mental health support helpline for people who identify as trans, A gender, gender fluid, or non-binary.
Side by Side is a supportive online community where you can talk about your mental health and connect with others who understand what you are going through.
Find out moreInformation and advice on a huge range of mental health topics from the national Mind website.